Helping out in IT Show 2008 (Day 1)

I took one day leave today so that I can help out James from TK Foto with the IT Show. Originally, I promised him that I will help him for this whole 4 days (from Thursday to Sunday) but alas, I got NTU Open House on Saturday and need to help out with the setting up for the Open House on Friday so that only left with Thursday and Sunday.

James is one of the vendor for Canon this time round together with MS Color. My job is very simple. Just help the customer to check if all the items are in the box and if possible, just help them to try out.

It is really a tiring day for me as I have to stand from 11am till 9:45pm just now. Another reason why am I so tired is that I jogged long distance last night and now my legs are still aching.

Despite all these, I still feel very happy as I pretty much enjoy myself today. I got to serve customers at the counter and answer to some of their queries. Very much like when I was working part-time as a Patient Relation Assistant (PRA) for Singapore General Hospital (SGH) but only that this time round, I am not getting paid for this. (Yes, I am helping out James with the booth on my free-will and as a friend, no monetary involved)

It is fun working with all the people there, we were all busy serving the lunch and after-work crowd and so on. I also got to meet an unreasonable customer who is an elderly gentleman. He is one tough and hard customer trying to pick on things but I still tried my best to serve him with a smile.

I always remembered what Yati (my supervisor for my PRA position) said to me. Always try your best to serve the customer and keep your smile no matter how unreasonable they can be. Some time, they might have some reasons as to why they are are so bad-tempered, so we must try to be more understanding. Despite meeting this bad-tempered customer, it never dampen my spirit to provide quality customer service to people. In fact, I really wished to help out tomorrow also. Maybe I can drop by after work. Got to see my schedule tomorrow. Cheerz.